DELIVERY TIMES
Your satisfaction with Wickliffe products is valued. If there are any issues regarding your purchase, please do not hesitate to contact us. We are available to answer your questions 7 days a week within 48 hours after receiving your email. Your questions, comments, and concerns are important to us.
To contact us for any inquiries involving returns and exchanges, or wholesale and press opportunities, send us an email at: info@wlashop.com
Delivery Times
Wickliffe is a brand dedicated to utilizing all materials and resources used to create each style for you with the highest resource efficiency without sacrificing quality and style.
We aim to maximize the use of materials while maintaining the best quality and reducing waste by only crafting the items you love. Our styles are crafted with the best workmanship that is guaranteed to last you for years to come.
Please see the information below regarding our product delivery times. If you have any questions, please contact us at info@wlashop.com.
In-stock Items
Our in-stock items are styles we produce in limited quantities.
Make sure to order your favorite styles in your size today to ensure you get them right away.
In-stock items will typically ship within 2-3 days from original order date.
Payment will be charged immediately to ensure your order is processed right away.
You will be notified via email when your order is ready to ship with tracking information provided.
Made-to-Order & Pre-Order Items
Never stress again about your size being in-stock, or having to search for your favorite items again. The best of our creative craftsmanship goes into our made-to-order & Pre-Order styles where we reserve the best materials and resources to produce the highest of quality of styles for you.
Made-to-Order & Pre-Order items typically will ship within 2-8 weeks from date order is placed.
Made-to-Order & Pre-Order items cannot be cancelled or refunded once order is placed.
Payment will be charged immediately to ensure your order is processed to get your items to you at the earliest ship date.
You will be notified via email when your order is ready to ship with tracking information provided.
Any unexpected delays due to material delays & customs will be communicated immediately via email.
Refunds will not be issued for unexpected delays, change of mind or sizing, or order cancellations once order is placed.
Once your item's delivery is confirmed, made-to-order items will follow the standard return and refund policy listed in our store.
Store credit will be issued for any unforeseen circumstances that arise due to material availability depletion and will be available for up to 1-year use in our online store only.
If you need assistance, send us an email at info@wlashop.com.