PRE-ORDER POLICY

Your satisfaction with our products is valued. If there are any issues regarding your purchase, please do not hesitate to contact us. We are available to answer your questions 7 days a week within 48 hours after receiving your email. Your questions, comments, and concerns are important to us.  

To contact us for any inquiries involving returns and exchanges, or wholesale and press opportunities, send us an email at: info@dwynewickliffe.com

Pre-Order Policy

Our pre-order process is designed to ensure you get the size and style you want while helping us meet our production goals and conserve resources.

New orders will start shipping on the date listed on the product page. 

By pre-ordering, you guarantee your preferred size and style will be available when orders ship. 

At the time of your order you will be charged the full amount (or discounted promotional amount) for your pre-order items.

If we do not meet the minimum production requirements for pre-order styles to be made by the shipping date, or if style is canceled from the collection, you'll receive a full refund back to your original method of payment. 

Weekly updates on your order status and completion will be sent, and you'll be notified immediately via email once your order has shipped. 

Shipped pre-order styles are subject to our standard exchange and return policies. 

We guarantee your satisfaction with the design and quality of our styles in your looks, or you can return your order for a full refund—no questions asked. 

For any inquiries, please contact us at info@dwynewickliffe.com.

Financing options in monthly installments are available via Affirm ShopPay.